Questions & answers
Frequently asked questions
Everything guests ask most often — booking, check-in, house rules and practical matters. Not here? Call: +48 728 295 890 or write: kontakt@apartamentlomza.pl.
Booking and payment
- How do I book an apartment?
- You can book the Prince Stanisław Apartment on Booking.com or directly — by phone: +48 728 295 890 or email: kontakt@apartamentlomza.pl. The Porucznika Łagody apartments are in preparation — ask about dates by phone or email.
- How can I pay?
- Booking through Booking.com follows the site's rules. For a direct booking — BLIK, bank transfer or cash.
- Do you issue invoices?
- Yes, on request. Please give your invoice details, ideally at the time of booking.
- Can I rent an apartment for longer?
- Yes. For weekly and longer stays we agree the terms individually — call to work out the details.
Arrival and departure
- What time is check-in and check-out?
- Check-in from 15:00, check-out by 10:00. Ask about an earlier arrival or a later departure — it can sometimes be arranged.
- Is check-in self-service?
- Yes. There are no keys — you enter the apartment on an individual code, through an electronic lock. You get the code before arrival and it works at any hour, with no need to meet the host.
- I'm arriving late at night — is that a problem?
- No. Check-in works around the clock, so a night arrival doesn't complicate anything.
The apartments and their fittings
- How many people are the apartments for?
- Prince Stanisław and Porucznika Łagody 1 are for 2 people. Porucznika Łagody 2 — for up to 4, with a separate bedroom and living room.
- Is the kitchen fully equipped?
- Yes. The kitchenette has an oven, an induction hob, a fridge, a kettle and a full set of dishes and cutlery.
- Is there Wi-Fi?
- Yes, every apartment has fast Wi-Fi — enough for work and video calls.
- Is there a washing machine?
- Yes, in every apartment. As standard there is also an iron with an ironing board and a hair dryer.
- Will I get bed linen and towels?
- Yes, they are included. To start you off we also leave toilet paper and basic toiletries.
- Is there air conditioning?
- Yes, in all the apartments.
House rules
- What is the minimum stay?
- 2 nights.
- Can I come with a child?
- Yes. You can add a cot to any apartment for an extra charge — request it at booking or by phone.
- Can I bring a pet?
- It depends on the apartment and the dates. Write or call before booking and we'll agree it individually.
- Is smoking allowed?
- Smoking is completely prohibited inside. You can smoke outside.
- Is the apartment cleaned between stays?
- Yes. After every guest we do a full clean and change the bed linen and towels.
Parking, the area and getting there
- Where can I park?
- There is free public parking right next to the apartment. There are no marked bays, but there is usually somewhere to park without trouble.
- What's nearby?
- Shops, a bakery, a pharmacy, cafés and restaurants within walking distance. From the apartment in the centre you can reach the Old Market Square and the cathedral in a few minutes.
- How far is it to WORD (the driving test centre)?
- WORD Łomża is on Zjazd street — a few to a dozen or so minutes by car from the centre. More on the “Driving-test stay” page.
Call · +48 728 295 890Write · kontakt@apartamentlomza.plSee the apartments